Privacy policy.

We do not accept, process, or store payment card numbers, bank account numbers, or any other payment credentials through this Site. All payments for containers, rentals, rent-to-own plans, custom work, and delivery are handled separately, in person, by phone, or through documents provided directly to you.

We collect information you voluntarily submit through forms on the Site, including our estimate request forms, contact forms, and service inquiry forms. Depending on the form, this may include:

• First and last name
• Email address
• Phone number
• ZIP or postal code
• The service you are requesting an estimate for, such as on-site storage rental, rent-to-own, container modification or custom work, new container purchase, used container purchase, or used container rental
• The contents of any message you write to us
• Delivery address, site conditions, and access details, if you provide them

You are not required to submit any of this information to browse the Site. You only need to provide it if you want us to contact you, quote you, or schedule service.

When you visit the Site, certain information is collected automatically by our servers and by the analytics and advertising technologies described below. This may include:

• IP address and approximate geographic location derived from it
• Browser type and version
• Operating system and device type
• Referring website or source that brought you to the Site
• Pages viewed, links clicked, and time spent on pages
• Date and time of your visit
• Screen resolution and general device characteristics

A cookie is a small text file placed on your device by a website. We and our third-party partners use cookies, pixels, tags, and similar technologies on the Site. We use the following categories:

• Strictly necessary. Required for the Site to function, load pages, and submit forms. These cannot be turned off through our Site.
• Analytics. Help us understand how visitors find and use the Site so we can improve it.
• Advertising and retargeting. Allow us and our advertising partners to show you Max Mobile Storage ads on other websites and platforms after you visit our Site, and to measure whether those ads lead to inquiries.

Google Analytics

We use Google Analytics, a web analytics service provided by Google LLC. Google Analytics uses cookies and similar identifiers to collect information about how visitors use the Site, including pages visited, session duration, traffic sources, and general device and location data. This information is transmitted to and stored by Google.

We use this data to understand which pages, services, and service areas visitors are most interested in, and to improve the Site.

You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on, available from Google, or by managing cookies in your browser settings. You can review how Google handles data at Google’s privacy and terms pages.

Meta Pixel (Facebook and Instagram)

We use the Meta Pixel, a tracking technology provided by Meta Platforms, Inc. The Meta Pixel collects information about your visit to the Site, such as pages viewed and actions taken, including submitting an estimate request, and associates that activity with Meta’s advertising systems. We use the Meta Pixel to:

• Measure the effectiveness of our advertising on Facebook and Instagram
• Show Max Mobile Storage ads to people who have visited our Site (retargeting)
• Build audiences of people with characteristics similar to our existing customers

We do not send Meta your name, email address, phone number, or message contents through the Site for advertising purposes. You can control the ads you see and limit the use of your activity for ad targeting through your Facebook and Instagram Ad Preferences settings, and through Meta’s off-Facebook activity controls.

Third-party embeds

Certain pages on the Site include embedded content from third parties, including Google Maps location embeds and links to our Facebook and Instagram profiles. These third parties may set their own cookies and collect information about you independently of us. Their practices are governed by their own privacy policies, not by ours.

We use the information we collect to:

• Respond to your estimate requests, quotes, and questions
• Provide pricing and availability for containers, rentals, and custom work
• Schedule, coordinate, and confirm container delivery, relocation, and pickup
• Communicate with you about your account, order, rental, or service
• Send you promotional offers, seasonal availability, and service updates, where you have consented
• Operate, maintain, secure, and improve the Site
• Measure and improve our advertising
• Detect and prevent fraud, abuse, and security incidents
• Comply with legal obligations and enforce our agreements

When you submit a form on the Site, you consent to being contacted by Max Mobile Storage by email and by telephone at the contact information you provide, including for the purpose of responding to your request and providing your estimate. This consent is not a condition of purchasing any goods or services.

Standard message and data rates may apply to any text messages. Message frequency varies.

• To stop marketing email, use the unsubscribe link in any marketing email we send, or email info@maxmobilestorage.com.
• To stop text messages, reply STOP to any text message from us.
• To stop marketing phone calls, tell the representative or contact us at info@maxmobilestorage.com or (541) 200-3830.

Even after you opt out of marketing, we may still contact you about an active quote, rental, delivery, or transaction.

We do not sell your personal information for money. We share personal information in the following circumstances:

• Service providers. With vendors who perform services on our behalf, including website hosting, form processing, email delivery, analytics, customer relationship management, and advertising. These vendors are permitted to use your information only to provide services to us.
• Advertising partners. As described above, our use of the Meta Pixel and Google Analytics involves sharing online identifiers and browsing activity with Meta and Google for advertising and measurement. Under certain state privacy laws, this type of sharing may be defined as a "sale" or as "targeted advertising" even though no money changes hands. You can opt out as described below.
• Delivery and logistics partners. Where we use third-party drivers, haulers, crane or forklift operators, or subcontractors to complete a delivery or relocation, we share the information needed to complete that job, typically name, phone number, delivery address, and site notes.
• Legal and safety. When required by law, subpoena, court order, or governmental request, or when we believe disclosure is necessary to protect our rights, property, or safety, or that of our customers or the public.
• Business transfers. In connection with a merger, acquisition, financing, reorganization, or sale of all or part of our business, subject to the recipient’s obligation to honor this Privacy Policy for information transferred.

We retain personal information for as long as needed to fulfill the purposes described in this Privacy Policy, including:

• Estimate and inquiry information, for as long as needed to respond and for a reasonable follow-up period afterward
• Customer transaction records, for the duration of the relationship and afterward as required for tax, accounting, warranty, and legal purposes
• Analytics and advertising data, according to the retention settings of Google Analytics and Meta, which we configure and may change

When information is no longer needed, we delete it or remove identifying details.

We use commercially reasonable administrative, technical, and physical measures to protect the personal information we collect, including encrypted connections to the Site. However, no method of transmission over the internet or method of electronic storage is completely secure. We cannot guarantee absolute security. You submit information to us at your own risk.

If you believe your interaction with us is no longer secure, contact us immediately at info@maxmobilestorage.com.

The Site is not directed to children, and we do not knowingly collect personal information from anyone under the age of 16. If you believe a child has provided us with personal information, contact us at info@maxmobilestorage.com and we will delete it.

Depending on where you live, you may have specific rights regarding your personal information under laws such as the Oregon Consumer Privacy Act, the Montana Consumer Data Privacy Act, and the California Consumer Privacy Act. Regardless of whether those laws apply to us, we will honor the following requests from any Site visitor:

• Access. Request confirmation of whether we process your personal information and obtain a copy of it.
• Correction. Request that we correct inaccurate personal information about you.
• Deletion. Request that we delete personal information we have collected about you.
• Opt out of targeted advertising. Request that we stop using your information for targeted advertising, including through the Meta Pixel.
• Opt out of sale or sharing. Request that we stop sharing your information with advertising partners in any manner that may be defined as a sale or share.

We may need to verify your identity before completing your request. Verification generally means confirming information you have previously provided to us, such as the email address or phone number associated with your inquiry. You may designate an authorized agent to make a request on your behalf. We may require proof of that authorization.

Appeals. If we decline your request, we will tell you why. You may appeal that decision by replying to our response or emailing info@maxmobilestorage.com with the subject line "Privacy Appeal." We will respond to your appeal within 45 days. If we deny your appeal, we will provide you with information about how to contact the attorney general in your state.

We will not discriminate against you for exercising any of these rights. We will not deny you service, charge you a different price, or provide you a lower quality of service.

Some browsers and browser extensions transmit an opt-out preference signal, such as Global Privacy Control (GPC). Where we detect a GPC signal, we treat it as a request to opt out of the sale or sharing of personal information for that browser and device.

The Site does not currently respond to browser "Do Not Track" signals, because no common industry standard for those signals has been established.

The Site contains links to third-party websites, including Google Maps, Facebook, and Instagram. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policy of any site you visit.

We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date at the top of this page. If we make material changes, we will provide additional notice on the Site. Your continued use of the Site after changes take effect means you accept the revised Privacy Policy.

Questions, requests, or complaints about this Privacy Policy can go to Max Mobile Storage LLC, 3950 Lear Way, Medford, OR 97504.

• Email: info@maxmobilestorage.com
• Oregon: (541) 200-3830
• Montana: (406) 885-1757

Business hours are Monday through Thursday, 7:30 AM to 4:00 PM, and Friday, 7:30 AM to 3:00 PM Pacific Time. Closed Saturday and Sunday.